Refund and Returns
Due to the delicate nature of our products, we have detailed your rights and our responsibilities for refunds and returning any goods to us in our terms of sale documents. Please contact us if you have any questions.
Please refer to the correct terms document depending on your customer type:
For Business Customers (Commercial)
Please refer to sections 7 through to 10.
For Individual Customers (Retail)
Please refer to sections 13 through to 19.
Please note that our terms are subject to change. We recommend that your refer to them regularly. You will be asked to provide acceptance of the current terms when placing an order with us.