• What is your lead time?

    Our lead time is usually between 10 and 15 working days from the date your order is placed. This can vary depending on what products you choose and the size of the order.

    More information can be found on our delivery service page.

    If you need something urgently or have any questions please contact us to discuss potential delivery times.

  • How should I fit my order?

    Due to the delicate nature of plaster based products, if you have little to no experience in fitting, then it is strongly recommended that you use an experienced fitter to install your coving, cornice or other decorative plaster products.

  • How much cornice or cove should I order?

    Begin by measuring the perimeter of the room, add on 10% to account for trimming and then round up to the nearest meter.

    For example, if a room perimeter is 10 meters by 6 meters. That’s a perimeter of 32 meters. Add 10% (3.2 meters) which is a total of 35.2 meters round this up to 36 meters for the minimum order amount.

    Please consider this as an approximate guide as the number of cuts and mitres in your room may mean you need more than 10%. Also, consider needing to order more if the cornice has a repeating pattern.

    Always check with your installer as they will be able to tell you the correct amount to order.

  • Do you make pre-mitred corners for your cornice?

    We do not make pre-mitred corners for our cornice.

    The reason for this is that often find that corners are rarely a perfect 90 degrees. We, therefore, provide straight lengths to be cut and mitred by a skilled fitter to suit the room.

    You need to take this into account when ordering your cornice and add at least 10% to the room dimensions to account for the mitres needed.

    For more on ordering, please see the question above.

  • Can I get a cornice sample?

    Yes, visit or sample page for more information!

  • How is your delivery cost calculated?

    Please visit our dedicated delivery service page for more information.

  • Can I collect my order?

    You may collect your order yourself from our workshop. Due to the size and brittle nature of some products we highly recommended that you use a suitable vehicle for transportation. Our collection address is:

    Wilton Plaster Mouldings
    Brambleside Ltd
    38 Wimbledon Avenue
    Brandon
    Suffolk
    IP27 0NZ

    Our opening hours are 8 am – 4 pm Monday to Friday excluding public holidays and the Christmas period.

    Please call ahead to let us know when you are coming so we can ensure we have someone on hand to assist you.

    01842 810 100
    info@wiltonplaster.co.uk

  • I’m a trade customer, can I open a trade credit account?

    Please visit our dedicated trade account page for more information on what we can offer trade customers.

  • Do you offer a price match guarantee?

    If you can find your products cheaper elsewhere, then please contact us with proof of quote and we will likely be able to match the prices for you.

  • Can you send me a brochure?

    We would be more than happy to send you a copy of our product brochure through the post.

    Please use our contact us page. Please make sure you include a name and address in your request.

  • I have ordered from you before but can’t see my current product online?

    We are currently in the process of updating our online catalogue, if there is something, in particular, you are looking for, please contact us directly to discuss and order.

    Old Products
    - Wider variety of Cornice and Ceiling Roses
    - Corbels and Plaques
    - Panel Moulds and Corner Quadrants
    - Dado rails

    Click here to view our back catalogue. Please note that some of these products may no longer be available.

  • I'd like to leave you a review - where can I do this?

    You can leave individual product reviews on our store pages, however, we would love to hear from you on Google and Trust Pilot. The links can be found below.

    Trust Pilot.

    Google.

  • Any other questions?

    Don’t hesitate to contact us by telephone or email.

© 2021 Wilton Plaster Moulding